These terms concern mxcomm.cn and its website AI assistant, operated by NANJING MAXON O.E. TECH. CO., LTD. In these terms, “MAXON,” “we,” “us,” and “our” identify this company.

MAXON Gmail is the name of our Google authorization application used for the email notification function supporting our website AI assistant. When a customer leaves contact details in the assistant, this function sends our team an inquiry notification through an authorized Gmail account, including the contact details and the full conversation transcript available to the workflow at that time.

The connected Gmail integration has permissions covering message retrieval and search, sending messages, creating and listing drafts, adding draft attachments, sending drafts, and applying or removing message labels. These permissions can allow access to email headers, message bodies, attachments, and draft content in the connected account. The inquiry notification workflow described here uses the sending function. Granting a permission does not mean that every supported operation is performed for each inquiry.

1. Company and Brand Identity

MAXON is a brand used by NANJING MAXON O.E. TECH. CO., LTD for its industrial wireless communication business.

Other businesses may use the same or similar names. A shared name does not, by itself, establish affiliation, sponsorship, authorization, or endorsement. These terms concern our website and services, not independently operated businesses.

The name identifies our company and business in this context; it is not a claim of worldwide exclusive rights across all goods and services. Third-party names and marks remain subject to their respective holders’ rights.

2. Scope of Services

Our website provides product information, technical resources, inquiry channels, and automated assistance relating to industrial wireless communication products.

Separate purchase agreements, warranties, and software licenses govern the transactions or materials to which they apply. These website terms do not replace those agreements.

3. Website Materials

Website materials and software belong to our company or the relevant rights holders, as applicable. Access does not transfer ownership.

You may use materials made available for download within your organization to evaluate, purchase, install, or maintain MAXON products. Preserve attribution, model references, and revision information. Do not alter materials in ways that misrepresent specifications, certifications, or instructions.

Other reproduction or redistribution requires the relevant permission unless permitted by applicable law or license.

4. Acceptable Use

Use the services for lawful purposes. Do not attempt unauthorized access, introduce malicious code, disrupt operation, impersonate another person, or obtain private information without authorization.

Submit only information you are authorized to share. We may restrict access where reasonably necessary to address misuse, security risks, or legal requirements.

5. Your Submissions

You retain your rights in information you submit. You permit processing necessary to respond to your request and provide the relevant service, subject to applicable privacy requirements.

Submitting information does not give us a general right to publish your project materials or use them for unrelated purposes. Please arrange an appropriate communication channel before sharing sensitive project information. Do not send passwords or industrial system credentials through public forms or the assistant.

6. AI Assistant

The assistant is an automated system for general product and technical information. It may provide incomplete, inaccurate, or outdated responses.

Its responses are not binding quotations, certification documents, engineering approvals, warranties, or contractual commitments. Confirm specifications, compatibility, certifications, pricing, and delivery with an authorized representative before purchase or deployment.

The assistant is not an emergency service and should not be relied upon to operate industrial equipment.

The assistant is delivered through a third-party cloud platform and third-party AI model services. Conversations are stored in the application platform. If you provide contact details, the follow-up workflow sends our team an email through Gmail containing those details and the full conversation transcript available at that time. Workspace members and persons with access to the recipient mailboxes may be able to review the records, according to their access permissions. Closing the chat does not delete application or email records. Personal information handling and deletion requests are addressed in our Privacy Policy.

7. Quotations, Orders, and Software

Submitting an inquiry does not itself create a purchase contract. Commercial conditions are determined by the applicable quotation, accepted order, warranty document, or signed agreement. A separate transaction agreement governs if it conflicts with these website terms on that transaction.

Software and firmware are governed by their accompanying licenses. Review compatibility and installation instructions before use. Third-party and open-source licenses remain applicable.

8. External Links and Availability

External resources have their own operators and terms. A link alone does not mean we endorse every statement or service they provide.

Website access may be interrupted by maintenance or technical problems. We do not guarantee uninterrupted availability or error-free information. This does not reduce obligations under a separate agreement.

9. Liability and Disputes

Responsibility for loss is determined under applicable law and any relevant agreement. Nothing here excludes liability that cannot lawfully be excluded, removes mandatory rights, or overrides an express contractual obligation.

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to raise a concern. Contacting us is not a condition for exercising a legal right or seeking urgent relief. An unresolved dispute may be brought before a court with jurisdiction under applicable law, unless the parties have entered into a valid agreement providing another dispute resolution procedure.

10. Privacy

Our Privacy Policy explains how personal information is handled through this website and the assistant, including the use of cookies and analytics services. Privacy inquiries and requests may be sent to This email address is being protected from spambots. You need JavaScript enabled to view it..

Agreement to these terms does not replace separate consent where the law requires it.

11. Changes and Contact

We may revise these terms prospectively as the services change. Notice or agreement will be provided or obtained where required by applicable law. Changes do not amend an existing purchase contract without the agreement required by that contract and applicable law.

If a provision is unenforceable, the remaining provisions apply to the extent permitted by law.

Company: NANJING MAXON O.E. TECH. CO., LTD
Brand: MAXON
Website: mxcomm.cn
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.